COPYRIGHT & LICENSING INFORMATION -  Please read before purchasing: 

Purchase of designs constitutes knowledge & agreement to the following terms

1)Our designs in their general purchase directly from the site are a ¿3 seat package¿. A customer with an Individual use purchase (those normally associated with the purchase of patterns from our site) may install the pattern that they have purchased on upto 3 quilting systems that are owned by said licensee/customer. If a pattern is to be used on more than 3 machines a commercial licensing package will need to be obtained.  Licensee may  use patterns at their discretion in their ¿cottage industry¿ by themselves or their employee(s).

2) This does not include rental customers. Options for rental customers are as follows:  Rental customers will need to purchase the design themselves or Shop owner must obtain commercial licensing package from Digi-Tech which will allow the use by renters on machines, on upto 3 machine systems owned by business/shop owner.  

3) Commercial licensing is based on level of use and will be paid yearly at the 3 lowest levels, quarterly at the highest level. Up to 250 uses = $1.00 per use ($250/year),  upto 500 uses $.75 per use ($375), upto 1000 uses $.50 per use ($500/year) beyond 1000 uses per year or unlimited lifetime license would be $0.25/use to be paid quarterly along with use reports submitted for verification. Anything under 250 uses per year would mean that the use is probably more cottage industry than commercial in our eyes. At such time that pattern is no longer to be used in a commercial aspect a notarized letter stating such patterns retirement from use will be mailed to Digi-Tech Designs, LLC ¿ 1004 Daniels Av, Altoona, WI 54720.

4) In the event that licensee sells their current machine system they are permitted to transfer the pattern license to the new owner, however they are not allowed to keep any copies of the patterns that will have licensing transferred. This means that if you have the patterns on multiple systems & sell one system and want to offer the pattern license transfer with that system you MUST remove that pattern from any other systems that you currently have it on as well.  We also request that a written list of pattern files to be included in licensing transfer be emailed to info@digitechpatterns.com so that we can update customer records, as we do have a complete database of patterns ordered & therefore who retains the current license.

5) If a licensee is changing computerized systems, Digi-Tech will make every effort to assist the customer in updating their pattern files to the formats that will work with their new system, with the condition that they will not be offering pattern licensing transfer of the specific patterns for which format updating has been requested to the new owner of the previous system.  Upon request to update a format, licensee automatically agrees that this pattern is not currently part of a license transfer process.

Additionally, we support the copyright protection afforded to the designers that work with us to the full extent. By purchasing or downloading any designs from this site you are agree to the terms of copyright protection under the law. No copyright information shall be stripped from downloaded files. This extends to all file types. The copyright information contained within the image, PDF & WMF files will extend to the other digital files contained within any zip file packaging that customer downloads, regardless of whether specific copyright information is contained within executable command files used to operate any CNC, CAM, or CAD dependent machinery. Users shall not redistribute files, packaged information, or reproduce said files in any way, other than 1 copy for backup purposes and to install on up to 3 systems at your 1 location.  - If you have any questions regarding the extent of copyright protection please see Federal Copyright Law, or you may email info@digitechpatterns.com  for the website that pertains to Federal Copyright Law.

Question & Answer:

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view. To download your items, go to SERVICE, then to the link DOWNLOAD PRODUCT FILES,  log in to be taken to the page where your available downloadable files are located.  DOWNLOADING VIDEO DEMO 

Q: Why do I have to enter any of my information or payment information when ordering FREE patterns?

A: We have to have registration information for customers who would like to receive all downloadable products, including the freebies. You will be asked for payment information on freebies also, but if you have not already provided preferred payment information upon registration you can select Check/MO as the payment & will still be able to proceed with an order that contains only free patterns or catalog. The download will still be available right away, as there won't be any payment due. If you have selected Paypal as your preferred payment method, you will need to enter 1 penny ($0.01) when you get to page that processes Paypal transactions, as Paypal will not process any order that is for an amount of zero. (not my rules, their rules - nothing I can do about it).

INFORMATION ABOUT OPENOFFICE.ORG PRODUCTIVITY SUITE & USE :

Q: What is OpenOffice.org Productivity Suite & How do I download & use it?

A:  There are a variety of programs that can be used to view & print PDF patterns for quilters of non-computerized quilting needs. However, we have found that the Drawing program that is included in the FREE software OpenOffice.org Productivity Suite is an excellent way for customers to not only print their patterns that are in PDF formats, but you are also able to resize them to exactly what you need. OpenOffice.org software along with an add-on (plug-in) that will allow it to do PDF Imports is needed to accomplish this. OpenOffice.org Prod. Suite is distributed by Sun Microsystems. The link to download the Productivity Suite is http://www.openoffice.org/index.html.  This software must be downloaded first & then the add-on software can be downloaded from http://www.sun.com/software/staroffice/extensions.jsp . They must be downloaded to the same location using the SAVE option when given the choice between save & open. More extensive instructions for downloading & program use can be accessed at  http://site.digitechpatterns.com/INFOopenofficedraw.html 

HOW DO I GET MY DESIGNS:

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.  You may choose from several shipping methods during checkout.

Q: Do I have to wait for an email with my design files?
A: No, all of our downloadable design files are available immediately upon payment. Go to the Customer Service page, login & follow the Download Files or Download History page. You will see the available files there.

GENERAL DESIGN QUESTIONS:

Q:How do open my files?
A: If you have saved your files to a cd on a separate computer you will need to open the ZIP folder before you can access the command files. This may involve copying the ZIP folder onto the computer attached to your quilting or embroidery system. Contact Jessica for more support at jessica@jschick.com.

Q: I am having trouble using my DXF files for Statler Stitcher, what's wrong?
A: You should only order the DXF format listed on our site if you can not find any other machine specific format listed for your system. ALL OF OUR MACHINE SPECIFIC FORMATS CONTAIN THE DXF FILE USED TO CREATE THE COMMAND FILE FOR THAT SYSTEM. So there is no need to order DXF in order to get a DXF file. It will automatically be included in the zip folder that contains the command file.

Q: Can I use these patterns for hand quilting or on my domestic sewing machine?
A: Yes, Download the design files in the PDF format. It is specifically geared toward printing of paper patterns. Then mark as you normally would. You can now use them for a domestic machine quilting guide or for hand quilting.  Email us for specific instructions on printing continious pantograph patterns. Jessica@jschick.com

Q: What file should I download for my embroidery machine?

A: You should choose the format that says "EMB" (Embroidery) & it will download a zip folder that will contain multiple embroidery files that are specifically suited for the type of embroidery format that your machine uses. You will only need to extract/unpack the type of file that you need, but it won't hurt anything if you unpack the entire zip folder - you will just have extra files taking up space. You can delete those if you want, keeping only the one that you need for your machine. I personally would keep all of them somewhere, just in case I changed machine brands sometime in the future. The embroidery formats that we support are as follows: PES, DST, EXP, PCS, HUS, VIP, JEF, SEW, CSD, & XXX

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